In Case of Emergency
24-hour emergency services are currently available at all our facilities. If you live outside our general proximity, please call your family veterinarian and their after-hours recording will list the closest emergency clinics to your area.
If your pet is experiencing an emergency during regular office hours, please call your primary veterinarian first. If they feel that a referral to one of our specialists is warranted or that your pet should be seen at SAGE immediately, they will call the closest facility directly and set up the patient as an immediate referral. Regardless of the time of day, you should call ahead when possible, so our team can begin to prepare for your arrival.
A patient experiencing an emergency never needs an appointment to be seen. We practice triage, which is the process of sorting patients based on the severity of their condition. Sometimes this means we must attend to animals not in their order of arrival, but in their order of need. We are committed to helping your sick pet and any delay in seeing you may be related to the doctor’s belief that another animal must be seen first. We ask for your patience in this process, if it occurs during your visit.
ASPCA Poison Control
The ASPCA Poison Control Hotline is a resource for pet owners who worry their pet has ingested something that could be toxic. They have a major database of known toxins, their effects, and how they should be treated. Please note there is a fee for their consultation by phone 1-888-426-4435
Pet Poison Helpline
The Pet Poison Helpline also provides 24-hour pet poison control services. Please note there is a fee for their consultation by phone.
Our Emergency team of doctors rotate shifts amongst themselves at each of our locations, and have also supported each other by working at the different hospitals from time to time. Primarily, their ‘home base’ is as follows:
Concord – Dr. Jessica Beymer, Dr. Matt Blanchong, Dr. Jessica Brandrup, Dr. Gregory A. Dannucci, MS, Dr. Richard M. Groff, Dr. Tracy L. Hardin, Dr. Gerardo Martin del Campo, Dr. Kiera Steele and Dr. Jeremy Wong