Self Service Portal

How can we help you today?

Welcome to our Self-Service Portal! Please select from the options below and complete the form. A member of our team will be in touch with you within 24-72 hours to confirm the details of your request.

If this is a pet medical emergency, please DO NOT complete any of the following forms. Please call us directly or drive to your nearest emergency hospital. 

REQUEST AN APPOINTMENT

A client service coordinator will get in touch with you within 24 hours.
Submit your Request

CLIENT RECORDS

Need your pet’s records? Look no further! Follow the link below to submit your request.
Request Records

REFERRING VETERINARIAN

For Veterinary Vision’s referring veterinary partners only. Records will be provided within 48-72 hours.
Request Records

INVOICE REQUEST

Need your invoice from your last visit? Click the link below to receive your invoice.
Submit Request

PRESCRIPTION REFILL

Need your pet’s prescription refilled? We got you covered!
Request Refill

MESSAGE YOUR MEDICAL TEAM

For Veterinary Vision clients only, Click below to leave information for your Pet’s medical team.
Leave a Message

PAY INVOICE

Looking to pay an invoice? Complete the form to receive a payment link.
Pay Invoice

GENERAL QUESTIONS

Feel free to send us any questions you may have. We will get back to you within 72 hours!
Send a Message

These forms are in place as part of our “New Changes” initiative to better serve our pet parents and improve our efficiency and workflows, while reducing high call volumes and on-hold times during COVID-19.

Self-Service PortalNeed to make an appointment, request medical records, leave a message for your medical team, or complete a RX refill request?

Your requests and inquiries will then be sent to our client service team who will be in touch with you within 24-72 hours, depending on the request. Our Veterinary Vision Self-Service Portal helps reduce high call volumes, hold times, and provides our pet parents the added convenience of digital capabilities to get in touch with us versus calling in.

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