Frequently Asked questions
Does my pet need to fast before the appointment?
Yes, unless your pet has diabetes mellitus or is otherwise instructed by our staff. Some blood tests, ultrasounds and any procedure requiring sedation or anesthesia are best performed on patients who have fasted.
Will my pet be given sedation during the visit?
Only when necessary. Sedation may be used for procedures that require a patient to be still and relaxed. Sedation also has analgesic effects (pain relief) which can make your pet more comfortable.
What is the best way to contact you?
You can contact us at (805) 729-4460. There may be times when we are on the other line or with a patient and cannot answer your call. Please be sure to leave us a message so we may return your call without delay. Calls are generally answered within 15 minutes.
For non-urgent matters, you may email us at [email protected], and we will respond as soon as possible.
What does a consultation include?
The consultation will include a meeting with you and your pet, taking a full history from you, reviewing previous diagnostic results, then performing a physical examination and any agreed upon diagnostics. After completion of the diagnostics, we will meet with you again to go over results and give verbal and written recommendations.
How long will my appointment be?
Most appointments last about one hour for the initial consultation and physical examination. If further diagnostics are pursued, we will let you know at that time how long we will need your pet to stay with us.
What should I bring to my pet’s appointment?
Bring all medications your pet is currently on or has recently taken. If you cannot bring the actual medications, please write down the name of the medication, the dose (often in “mg” or “mg/ml”), the number of tablets/capsules/mls and how often it is given.
Bring any recent radiographs (X-Rays)
Please ask your veterinarian to fax or email a copy of your pet’s record prior to your appointment. The fax number is (805) 965-8387 and our email for records is [email protected].
How is an ultrasound performed on a patient?
For an abdominal ultrasound, the patient lays on his or her back in a padded V-shaped bed that snugs up along the sides of your pet. A technician holds and comforts each patient during the examination. The fur on the abdomen is shaved to allow for a perfect ultrasound image.
For an echocardiogram, the patient lays on his or her side on a specially designed, padded table. A technician or assistant holds and comforts each patient through the examination. The fur is shaved on both sides of the chest to allow us to see the heart.
How does my veterinarian receive information about our visit to AVS?
A copy of the full record, including diagnostic results will be faxed or emailed to your veterinarian.
How do I get results of diagnostics performed by AVS?
If you had a consultation with an AVS veterinarian, we will phone you once the results have returned to us. Further recommendations will be made at that time.
If a doctor-to-doctor consultation was performed, your veterinarian will give you the results of the diagnostics.